Patients Rights & Responsibilities

Patient Rights

Our first concern is you. Quality care and concern for your welfare is our priority. At Dayton Eye Surgery Center we want you to actively take part in your care. Keeping you informed of your rights will help us to work together for a satisfying experience.

The Right to Information. You have the right to receive accurate, easily understood information to assist you in making informed decisions about your care.

The Right to Choose. You have the right to choose the providers and plans that will give you high quality health care when you need it.

Access to Emergency Services. You have the right to be fully informed of the scope of services available at the facility and provisions for after-hours and emergency care.

Participation in Treatment Decisions. You have the right to know your treatment options and take part in decisions about your care. You may select someone to represent you if you are unable to fully participate in treatment decisions.

Respect and Non-Discrimination. You have a right to considerate and respectful care from your health care providers without discrimination.

The Right to Privacy. You have the right to talk privately with health care providers and to have your health care information protected. You also have the right to review and copy your records and request amendments if warranted.

Complaints and Appeals. You have a right to fair, fast, and objective review of any complaints you may have against your care givers or facility. You can contact: 

Dayton Eye Surgery Center: Judy Doell 937.431.9531

Joint Commission Office of Quality Monitoring: 800.994.6610

Ohio Department of Health: 1.800.669.3534

The Office of Medicare Ombudsman: 1.800.MEDICARE

State of Ohio Attorney General’s Office: 1.800.669.3534 

Patient Responsibilities

The Dayton Eye Surgery Center is committed to providing patients with information that will help you receive the best possible care, and make you an important part of the health care process.

To Provide Information. The patient has the responsibility to provide, to the best of his/her knowledge, accurate and complete information regarding his/her health.

To Ask Questions. The patient is responsible to ask when they do not understand what they have been told about their care, or what they are expected to do.

To Follow Instructions. The patient is responsible for following the treatment plan mutually agreed upon by the patient and his/her caregivers. The patient is responsible for expressing any concerns they might have about their care. The patient understands that they are responsible for consequences that may arise if they do not follow the agreed upon treatment plan.

To Meet Financial Obligations. The patient is responsible for assuring that the financial obligations of his/her healthcare are fulfilled as promptly as possible.

To Respect Dayton Eye Surgery Center Rules and Regulations. The patient is responsible for being respectful of the Center’s rules and regulations, the staff of the Center, and for respecting the property and privacy of others.